Functions of ATM Card:

Customers can use the ATM Cards to deposit, withdraw (NT Dollars, US Dollars, Japanese Yen, Chinese Yuan and HK Dollars), transfer account, inquire about balance amount, and change password from ATMs of Bank of Taiwan.

Outside of the country, customers can use Rich Combo Card to withdraw local currencies from the ATMs of local banks with Cirrus logo, or use Visa Debit Card to withdraw local currencies from the ATMs of local banks with PLUS logo.

Customers can use the ATM Cards to pay in the stores with Smart Pay logo in Taiwan and in Japan.

Customers can use the ATM Cards to withdraw local currencies from the ATMs of local banks in Japan, Hong Kong and Macau with FISC (Financial Information Service Co., Ltd.) logo.

Transaction Restrictions:

Maximum Amount of ATM withdrawal (Note: per day refers to calendar day)

1. Within the country: maximum amount per day is NT$150,000. Maximum amount per transaction is NT$30,000, NT$60,000 or NT$100,000 for the different type ATMs of Bank of Taiwan；Maximum amount per transaction is NT$20,000 for ATMs of other banks.
2. Overseas: Maximum amount of local currency withdrawal per day is equivalent of NT$150,000, but should also abide by the regulation of local banks.
   

POS expenditure account transfer: (Note: per day refers to calendar day)

The total amount of domestic and overseas POS expenditure account transfer per day should not exceed NT$100,000.

ATM account transfer: (Note: per day refers to calendar day)

1. Maximum numbers of designated transfer-out account: 8
2. Maximum numbers of designated transfer-in account: 8
3. Maximum amount of designated transfer-in account: total amount per day should not exceed NT$2 million
4. Maximum amount of non-designated transfer-in account: total amount per day should not exceed NT$30,000
5. The total amount of designated and non-designated accounts should not exceed NT$2 million per day.

Service Fee, Exchange Rate

ATM Withdrawal Service Fee

1. Inter-bank withdrawal: NT$5 per withdrawal
2. Overseas withdrawal:
   • Rich Combo Card: NT$75 per withdrawal + network service fee 1.1% (withdrawal amount charged by MasterCard).
   • Visa Debit Card: NT$75 per withdrawal + network service fee 1.55% (withdrawal amount charged by Visa).
     

ATM Transfer Service Fee

1. Inter-bank transfer: NT$15 per transfer
2. Transfer to accounts of the same departments of Bank of Taiwan (use ATMs of other banks): NT$6 per transfer

Exchange Rate Conversion

1. Rich Combo Card:
   • If the transaction currency is USD, it will be directly converted to NTD based on the listed USD cash selling exchange rate of Bank of Taiwan.
   • If the transaction currency is not USD, it will first be converted to USD based on the listed exchange rate of the Bank for International Settlements, then converted to NTD based on the listed USD cash selling exchange rate of Bank of Taiwan.
2. Visa Debit Card:
   • All transaction currency will be converted to NTD based on the listed exchange rate of the Bank for International Settlements.
     

Card Loss

• contact the deposits branch during the working hours
• Phone service(24-hour phone number): 0800-025-168
• Please dial to require payment stop if the voice system fails: 02-25535080、02-85905956